Calling Out Hypocrisy
John hesitated, almost scoffing at my demand, but then he saw the determination in my eyes. I had cornered him, highlighting the hypocrisy in their customer service.

“You treat them like royalty while ignoring folks like me,” I pointed out. John shifted uncomfortably, caught between his training and the realization of his behavior.
I had managed to bring attention to something they preferred to sweep under the rug.