Pressed on Warranty Details
Seizing the upper hand, I pressed John about warranty specifics, watching as he fumbled through his paperwork. “
What’s covered, and for how long?” I inquired, genuinely interested and testing his proficiency. His uneasy glances at the documents told me all I needed to know; he was out of his depth.
It was oddly satisfying to see him shuffle nervously, realizing he couldn’t skate by with vague answers any longer.