John’s Excuses
Detecting my growing confidence, John began to backtrack. “It’s just company policy,” he stammered, as if the excuse would explain away his behavior.
He shuffled nervously, avoiding eye contact. It was clear my questions had thrown him through a loop. “We’re supposed to treat all visitors equally,”
he added, though the irony wasn’t lost on me. I could tell he was scrambling, realizing his attitude didn’t hold up.