Determination in the Face of Hostility
Despite the unfriendly vibes, I dug in my heels. Determined not to be brushed aside, I took out a notepad. I started jotting down my observations.
Every dismissive look, each sideways comment—I’d remember them all. John and Jason might have underestimated me, but this wasn’t their dealership.
I kept my focus strong, knowing full well their behavior wasn’t up to the standard of anyone who really cared about customer service.
I would see this through.