Liam’s Priority Customer
In the middle of my silent protest, a man with a briefcase walked in. Liam, the manager, shot over to him with a welcoming grin.
All of a sudden, the red carpet was rolled out. The meeting room opened, the coffee offered—it was as if a celebrity had shown up.
Watching this, I felt even more invisible. It stung to see how drastically different a bit of polish made in their approach.
Apparently, appearances were everything here.