A Chat with Linda
I struck up a quiet conversation with Linda, one of the experienced housekeepers. ‘What challenges do you face here?
’ I asked, careful to keep things casual. ‘It’s the short staffing mostly,’ she confided, wiping a hand across her forehead.
‘We’re running around like crazy.’ Her words carried weight, shedding light on the deeper struggles beneath the surface.
Learning from Linda provided critical context about their daily routines.