Preparation for Immediate Changes
Mark got back to me quickly; everyone was in for the meeting. ‘They’ll be there, sir,’ he confirmed, his tone serious.
He knew, as well as I did, that things had to change, and fast. Implementing corrective measures was a must to ensure the integrity of our service.
There was no more room for the attitude and mismanagement I’d seen. Turning this tide was an urgent priority, and tomorrow’s talk would spark that shift.