Entitled Hotel Manager Refuses To Give This Guest A Room, Unaware He Is The Owner

Unnoticed Among The Crowd

Arriving early that day, Mark and I blended into the morning rush unnoticed. It was easy to observe as staff completed tasks wrinkle-free, unaware of our true identities.

I saw genuine hard work, but the cracks showed where direction was missing. This was an essential part of the plan, gauging the environment and preparing for what we needed to address at the meeting.

The real test of truth was about to begin.