Identity Revealed
As soon as my identity as the owner became clear, shocked gasps filled the room. A weight hung over Karen’s previous disregard, and it set the stage for everything I had to say.
Her treatment of guests and staff was now front and center, wrapped up in my true role. The spotlight shifted to how vital everyone’s behavior is, whether or not they knew who was watching.
My revelation was a powerful lesson, highlighting the need for change.