Sharing Observations
Stepping up, I laid out my observations point by point. I addressed everything from poor customer service to leadership issues, signaling the changes needed immediately.
Everyone listened intently. “This isn’t just about luxury,” I emphasized. “It’s about our values and how we treat people.”
The air was serious, and the response increased my resolve to push for better practices. I could feel the shift happening, customers and employees alike about to benefit immensely.